Privacy Policy

This Privacy Policy is intended to describe how your personal information is processed and used by Rossdales LLP when you visit this website.

Rossdales LLP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Rossdales LLP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23 February 2017.

What information does Rossdales LLP collect?

We may request or collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

This information may be collected for the purposes of conducting a survey or to add you to our mailing list, or by your request to have someone contact you for additional information. Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested.

What we do with the information we collect

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our services.
  • We may periodically send promotional emails about new products, services, client evenings, special offers or other information that we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. They cannot be used to identify you personally.

Third Party Cookies

Rossdales LLP has found it advantageous to examine visitor traffic using Google Analytics so that we can ensure maximum compatibility for the various browsers and operating systems that visit our site.

We use traffic log cookies to identify which pages are being used and how visitors use our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages visited. This helps us analyse data about webpage traffic and improve our website in order to tailor it to client needs. We only use this information for statistical analysis purposes.

More information: Google Privacy Policy

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

Anti-Spam Policy

We do not intend to sell, rent, or otherwise give your email address or other details to a third party without your consent.

In addition, Rossdales LLP will not send you emails that you have not agreed to receive or without the option to unsubscribe from receiving further email. If you are a member of our mailing list, you may be contacted with practice news, event information or details about new products or services.

With each html email sent, you have the option of ‘unsubscribing’ from our mailing list at any time, thereby disabling any further such email communication from being sent. If you decide in the future that you do not want to receive such information, please email marketing@rossdales.com. If you wish to have specific communications with a member of the Rossdales LLP team, you will be required to provide specific information that will be routed to the appropriate contact within Rossdales.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.

We are not responsible for any breach of security or for any actions of any third parties that receive the information.

Third Parties

Rossdales LLP will only disclose your personal information or any of its log file information when required by law or in the good-faith belief that such actions are necessary.